REI

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4.4

( 8 reviews )

Books, Mags, Music & Video, Shoe Stores, Sporting Goods

7810 N Blackstone Ave, Fresno, CA 93720, United States

+1 5592-614-168

REI, an iconic outdoor retail company, is renowned for providing top-quality gear and apparel to outdoor enthusiasts. With a commitment to inspiring and outfitting its customers for a lifetime of outdoor adventures, REI has become a go-to destination for outdoor enthusiasts of all levels. From hiking and camping to backpacking and cycling, REI offers a wide range of products that cater to various outdoor activities. The brand prides itself on offering durable and functional gear that enables customers to fully enjoy their outdoor experiences. REI's knowledgeable and passionate employees are always ready to lend a hand and provide expert advice to ensure customers find the perfect gear for their needs. With a strong emphasis on sustainability and environmental stewardship, REI is not only dedicated to providing exceptional products but also to promoting a love and respect for the natural world.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Natvena sae-ngow

March 22, 2024

I can't recommend this place enough. It is not uncommon to find a nice person to help you out at a store. But it is rare to find a business where the entire team goes out of their way to be helpful and friendly. That just tells me that it's people that truly enjoy their work and are passionate about what they do. Thank you Travis, Chris, Ryan, Michael, and everybody else in your team for being awesome!

Hung yat li

March 22, 2024

Overall, I had a great experience at the store. They had all of the equipment that I needed in order to climb half dome while the cables are down. However, two of the staff members tried to make me feel guilty, and hold onto the harnesses when I was trying to return them. They said that REI has to “destroy them“ if they get returned, which is unfortunate and wasteful, I agree. But this is not an issue that the customer should be responsible for, REI ought to find a better solution for climbing, harnesses and their membership guarantee. Since they are so close to half dome they ought to consider a rental program or harness sales with blatant disclaimers about them being used. That way all liability lies within the purchaser. Again, overall experience was fine, just don’t make me feel bad about utilizing the best perk of the membership.

James uslan

March 22, 2024

This store has incredibly friendly and helpful employees! ..specifically Sam, who was so very willing and eager to help me find the perfect running shoe. It really meant a lot. He was patient and I could ask any questions and he was present the whole time! Thanks again!

Greg bailey

March 22, 2024

The two guys at the register were very rude when I was checking out. One of them with brown hair acted like he was new so I can kind of understand it but the black haired guy was rude to me and his coworker. Usually when I shop at REI I have good experiences but today made me feel very uncomfortable. The two ladies that usually work at the register should stay at the register and let the guys that act like they don’t want to be on the job do something where they don’t take it out on the customers. Very disappointed with today’s experience.🙏🏼

Gabe s

March 22, 2024

Online Selection of Kayaks are much better. I actually like shopping at 'REI' we've actually purchased some camping equipment here in the past. The store is clean sales associates were helpful .

Ben kirby

March 22, 2024

Never been greeted by staff downstairs near the registers. They gather and seem to have cliques. But some of the staff on the second floor working the shoe department greet you with a friendly hello. Love the staircase and plants too!

Adeyemi kuye

March 22, 2024

Great customer service! The shoes I purchased six months ago seemed to have a defect, and so I brought the issue up to one of the nice employee’s. She explained to me that REI has a one year comfort guarantee and that it would not be problem to exchange them. Really great!

Michelle vergara

March 22, 2024

Don’t order online from this company if you don’t want to waste your time! They lose orders and take forever to ship. Tell you that they’ll send you tracking info but they never do.